Privacy Policy

Last updated: 20-October-2025

1. Who we are

This website is operated by Procyon Diagnostics Limited (company number 16287891), registered in England and Wales.
Our registered office is at 1 Wellington Street, Skipton, England, BD23 2DS.

You can contact us about this policy or any privacy matter at info@procyondx.com.

2. What information we collect

We collect and process limited personal information through our website, including:

• Contact form details – name, email address, and your message when you contact us.

• Analytics data – such as pages visited, time spent on site, and general device/browser information (collected anonymously via Google Analytics).

• Cookies – small files stored on your device to help the site function and analyse usage. You can control cookies through your browser settings.

We do not collect any special category data through the website.

3. How we use your information

We use your information to:

• Respond to your enquiries or messages submitted via our contact form.

• Monitor and improve the website’s performance and usability.

• Maintain website security and reliability.

We do not use your data for automated decision-making or profiling.

4. Lawful basis for processing

Under the UK GDPR, we rely on the following lawful bases:

• Legitimate interest – to operate and improve our website and respond to enquiries.

• Consent – where you choose to accept cookies or subscribe to communications.

5. Who we share information with

We may share limited personal data with trusted service providers who help us operate our website:

• Brevo (Sendinblue) – for sending and managing email communications.

• Google Analytics – for anonymous website usage statistics.

• IONOS – our web hosting provider.

These providers act as our data processors and only process your information on our instructions.
Some analytics data may be transferred outside the UK/EU, but Google applies appropriate safeguards under recognised data protection frameworks.

6. How long we keep your data

We keep personal data only for as long as necessary to fulfil the purpose it was collected for:

• Contact form messages – typically up to 12 months after your enquiry.

• Analytics data – retained by Google according to their standard retention policies.

• Cookies – until they expire or you delete them via your browser.

7. Your rights

Under data protection law, you have the right to:

• Access a copy of your personal data.

• Request correction or deletion of your data.

• Object to or restrict certain types of processing.

• Withdraw consent (where applicable).

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

For more information, visit www.ico.org.uk.

8. Cookies

We use essential and analytics cookies to improve your browsing experience.
You can disable cookies in your browser, though some parts of the site may not work as intended.
For more details, see our Cookie Policy.

9. Updates to this policy

We may update this policy from time to time. Any significant changes will be posted on this page with an updated “last revised” date.

Procyon Diagnostics Limited
1 Wellington Street, Skipton, England, BD23 2DS
Email: info@procyondx.com